A1: 1 year quality guaranty, the machine with main parts(excluding the consumables) shall be changed free of charge(some parts will be maintained) when if any problem during the warranty period.
A2: Please tell me your
1) Max work size:choose most suitable model.
2) Materials and Cutting thickness:choose most suitable power.
A3: Alibaba trade assurance / T/T / West Union / Paypal / L/C / Cash and so on.
A4: Yes,we have Original. At first we will show you and And after shipment we will give you CE / FDA / Certificate of origin / Packing list / Commercial invoice / Sales contract for customs clearance.
A5:
1) We have detailed user manual with pictures and video, you can learn step by step.
2) If have any problem during use,you need our technician to judge the problem elsewhere will be solved by us. We can provide team viewer/Whatsapp/Email/Phone/Skype with cam till all of your
problems finished.
3) You are always welcome to our factory and training will be for free.
A6: General configuration:7 days. Customized:7-10 working days.
A7: Ten years of experience in the laser industry. Professional engineers support your needs.
A8:
All parts we use are original, famous brand for option: Raycus; JPT; MAX.
And we can satisfy your all customization demands.
A9:
Fiber laser is well used in almost all metal material, such as stainless steel,aluminum, and so on.
CO2 laser is more suitable for non-metal material, like wood, leather,etc.
UV laser is both for metal and non-metal, especially for glass, crystal.
We support free sample making service, if you’re not sure of the marking result, we will test for you.
A10: We have a well-established agency system,we are glad to cooperate with you, if you want to be our distributor,please contact us to get detailed solution.